- Context
- Myths and realities: why agile?
- Agile approach
- Why should we adopt agile?
- Agile vs. traditional
- Agile principles and values
- Disadvantages of the traditional approach
- The “traditional” management approach
- The “agile” management approach
- Agile work process for projects
- Framework of methodologies
- FDD, DSDM and Lean
- Scrum
- XP methodology
- “5 S” methodology
- The definition of Kanban
- Examples of the task boards
- Designing the Kanban board
- Using the Kanban inside the iteration
- Sinergy of methodologies
- Service management in the digital transformation context
- Foundations of service management
- Dimensions of service management
- Information and technology; partners and suppliers
- Value chains, processes, and external factors
- Approach to agile service management
- Agile principles of service management (I)
- Agile principles for service management (II)
- Agile principles for service management (III)
- Agile principles for service management (IV)
- Service value
- Service value system
- Service value chain
- Activities of the service value chain
- Improvement
- Stakeholders involved in the delivery of services
- Agile management of technological services
- Service management practices (I)
- Service management practices (II)
- Service management practices (III)
- Global vision of the project life cycle
- Project launch
- Planning
- Project execution
- Project control
- Project management framework
- The role of the project leader
- Project life cycle
- Stakeholders management
- Scope of the project
- The current context of innovation and change
- Dimensions, critical factors and innovation models
- Challenges to achieve agile innovation management
- Current challenges for agile innovation management
- Creation and capture of value
- Innovation strategy
- Co-creation of value
- Agile approach to co-creation of value
- Streamlining and acceleration
- Corporate accelerators
- Last Planner System
- Components of the Last Planner System (I)
- Components of the Last Planner System (II)
- Components of the Last Planner System (III)
- Last Planner System for manufacturing and production
- Digital tools
- Tools on the market: Redmine and Trello
- Tools on the market: Jira and Target Process
- Tools for Quality (I)
- Tools for Quality (II)
- Steps to apply and adjust the Agile approach
- Advanced practices
- Neccesary practice: Analytics on KPIs
- The Agile Organization
- Personal case: Lean Management improvement and implementation project
- Scaling Scrum
- DevOps
- Deployment of DevOps
- SAFe
- Summary “tips” fo the Agile approach
- What is Lean Management
- Just-in-time, Jidoka and PDCA
- Muda or Waste
- Toyota Production System and Lean Start Up
- Lean for services
- Metrics and management maturity
- Adequate leadership according to lean management
- Work teams in lean environments
- Working with virtual (remote) teams
- Applicable practices depending on the context
- Added value and customer requirements
- Value chain
- Kaizen
- Poka-Yoke
- Benchmarking as a lean tool
- Lean management for construction and engineering
- Construction according to lean management
- Operations and competences
- Digital lean transformation for engineering and construction
- Conclusions about lean management


