1. Fundamentals and introduction to Facility Management
  2. Facility Management services, organisations and certifications
  3. The DNA of the Facility Manager
  4. Profile and competences of a Facility Manager, Belbin and Disc methods
  5. Facility Management support to business strategy

  1. Organisation of facilities and typology of departmental structures
  2. Drawing up a strategic plan in Facility Management
  3. Local, regional and global strategies in Facility Management
  4. Outsourcing of services (I) - Definition
  5. Outsourcing of services (II)

  1. Self-leadership strategies. Find your IKIGAI
  2. Team leadership
  3. Performance management. Development dialogues
  4. Developing high-performance teams
  5. Facility Management transversal and managerial competences

  1. Method of implementation of a Facility Management Department (I)
  2. Method of implementation of a Facility Management Department (II)
  3. Method of implementing a Facility Management Department (III)
  4. Method of implementing a Facility Management Department (IV)
  5. Method for setting up a Facility Management Department (V)

  1. Identification and monitoring of costs in buildings
  2. Facilities cost optimisation methodologies
  3. Case study, learn how to identify trends (I)
  4. Case study, learn how to identify trends (II)
  5. Depreciation strategy and other cost control considerations

  1. Types of budget structures (Budget Plans)
  2. Financial concepts (I)
  3. Financial concepts (II)
  4. Financial concepts and cost reporting
  5. Examples of cost centre analysis and classification

  1. Trends in Facilities and new areas of application (I)
  2. Trends in Facilities and new areas of application (II)
  3. Facility Management hotel sector
  4. Facility Management and retail sector
  5. Facility Management in production environments

  1. Investment analysis
  2. Asset life cycle analysis
  3. Planning a multi-year investment plan
  4. Asset status classification systems
  5. Property portfolio management

  1. Structural elements, enclosures, envelopes and exteriors
  2. Accessibility and removal of architectural barriers
  3. Differences in facilities by sector
  4. Critical infrastructures and the FM (I)
  5. Critical Infrastructure and the FM (II)

  1. Organisation of an Occupational Safety Department under the Facility Manager
  2. Basic fundamentals of occupational safety (I)
  3. Basic fundamentals of occupational safety (II)
  4. Basic fundamentals of occupational safety (III)
  5. Fundamentals of auditing and coordination of business activities

  1. Facility cleaning planning and systems
  2. CIC (Critical Infrastructure Cleanning)
  3. Services to communities, Food service
  4. Private security management in FM (I)
  5. Private security management in FM (II)

  1. Hard Services and the yellow line concept, productive vs. corporate environments
  2. Hard Services - IT, audio-visual and telecommunications
  3. Hard Services - Air conditioning - Air quality
  4. Hard Services - Electrical installations and lighting control in intelligent buildings
  5. Basics in Energy and Water Management - The fight of consumption against cost

  1. Creation and evaluation of your FM team
  2. Evaluation of FM performance and process optimisation
  3. Development of a balanced scorecard, considerations
  4. User convenience services, facilities as emotional wages
  5. Performance monitoring indicators

  1. International standards in Facility Management, introduction
  2. Structuring ISO standards in facilities (I)
  3. Structuring ISO standards in facilities (II)
  4. Facilities contracting models
  5. Development of RFIs and RFPs and objective evaluation criteria

  1. The procurement function in facilities, sourcing vs. purchasing
  2. Contract and subcontract management
  3. Integrated Contracts, MFI concept
  4. Output based approach versus prescriptive procurement
  5. Subcontracting, Subrogation and Legal and Labour Risks

  1. Performance audit of buildings
  2. Corporate security audit
  3. Quality and environmental systems in facilities
  4. KPI's indicators of building performance
  5. Due diligence, start-up and commissioning

  1. Principles of Risk Management and the role of the Facility Manager
  2. Development of a risk matrix
  3. Disaster Recovery Plans and basic cyber security
  4. Developing an emergency plan
  5. Crisis and emergency communication management

  1. Fundamentals of project management and project life cycle
  2. Processes for project management
  3. Project management knowledge areas: integration, scope and time (I)
  4. Project management knowledge areas: integration, scope and time (II)
  5. Stakeholder management and plan development

  1. Knowledge areas of project management. Cost management
  2. Knowledge areas of project management. Quality
  3. Project management knowledge areas. Human Resources and Communications
  4. Knowledge areas of project management. Risks and procurement
  5. Decalogue of the excellent Project Manager

  1. Complex construction projects. The introduction of the Facility Manager and its added value
  2. Projects with a high component of organisational change. The role of the Facility Manager
  3. Organisation of facilities in high-risk environments
  4. When we don't know the end result: innovation projects
  5. Facility Manager's own risks and how to manage them

  1. Change management and facilities
  2. How to deal with seemingly impossible changes
  3. Talent attraction and facilities
  4. Find your place. Where the Facility Manager should be located
  5. Working smarter

  1. Space demand management
  2. Planning a Workplace Strategy
  3. People Centric Workplace. Collaborative environments
  4. Relocations
  5. Moving plan

  1. The impact of a pandemic on the work environment
  2. Hybrid work and its impact on space management
  3. Remote working
  4. Remote equipment management
  5. Fab-co's. Coworking and alternatives to traditional work

  1. Well-being. People-centred space
  2. Diseased buildings. Pathologies associated with the building
  3. WELL certification and WELL building
  4. Trends in office planning
  5. Cultural transformation and space. Case study

  1. The different actors in the life of a building
  2. Rental management and facilities cost optimisation
  3. How to prepare a Business Case or NPV Calculation for Decision Making
  4. Criteria for the location of spaces
  5. Valuation - Appraisal and Amortisation of real estate

  1. The Building Book and its Documentary Management (I)
  2. The Book of the Building and its Documentary Management (II)
  3. Property Management and Organisation
  4. Typologies of Routine Regulatory Inspections
  5. Environmental documentation. Waste Minimisation

  1. Introduction to real estate appraisal (I)
  2. Introduction to property valuation (II)
  3. Sale and purchase of property (I)
  4. Sale and purchase of property (II)
  5. Other ownership formulas

  1. Types of leases
  2. Measuring space in the leasing process (I)
  3. Measuring space in the leasing process (II)
  4. Preparation of tenders - Private Sector Tenders
  5. Preparation of tenders - Public Sector Tenders

  1. Sustainability and energy certifications
  2. Corporate social responsibility through sustainable projects
  3. Introduction to a LEDD certification process
  4. Pre-audit preparatory to approaching leed certification
  5. Preparing an organisational sustainability plan

  1. Triple bottom line concept
  2. Balancing sustainable performance and mobility
  3. Balancing performance, sustainability and mobility
  4. Facilities associated with employee mobility. Fleet management (I)
  5. Facilities associated with employee mobility. Fleet management (II)

  1. Working in nature. Biophilic spaces
  2. Well-being in the workplace
  3. Managing generational diversity in spaces
  4. Inclusive management of spaces, functional disabilities and adapted facilities
  5. Inclusive facilities management, social integration

  1. How to persuade and generate impact with your pitch for the internal sale of your FM project.
  2. Communication management. The user at the centre. Tools
  3. Emergency communication. Incorporation of essential actors
  4. Media assistance in emergencies
  5. Preparing a communication plan

  1. Incident and Maintenance Management Software CAFM-GMAO
  2. Building Management Software (BMS-SCADA)
  3. Wealth Management Software
  4. Internet of Things, IoT applications in buildings
  5. People Centric applications in Facility Management

  1. Introduction to BIM
  2. BIM in Facility Management
  3. BIM Lifecycle Management
  4. Inventorying assets in an organisation, structure of the process
  5. Introduction to the use of UAS in Facility Management and Photogrammetry Software

  1. Use of thermal imaging cameras and case study on the use of UAS for Facility Management
  2. UAS scanning and inspections of large areas
  3. Introduction to Anti-drone Systems in Facility Management
  4. Space management and surface sensing
  5. Image transmission system to ground equipment

  1. Big Data. User behaviour analysis software
  2. Big Data. Generating value through the data of our facilities and users.
  3. IoT, Smart Cities and their application in facilities
  4. IoT, LIDAR technologies and facility data collection applications
  5. Artificial intelligence and learning algorithms. Improved control of facilities